FAQ

We accept Mastercard, Visa, Maestro, and debit card payments.

The city tax is not included and amounts to € .... per person per night.

Yes, we offer a best price guarantee on our website. Use the discount code “direct” when booking directly. Please contact us if you have any questions or comments.

If you don’t have a credit card to guarantee your stay, we will require a €1000 deposit upon check-in. The deposit will be refunded on your departure day.

Check-in is from 3:00 PM and check-out is until 10:00 AM.

Yes. An additional fee applies.

This significantly speeds up the check-in process. To check in online, follow the instructions in the confirmation email.

Dogs and other pets are allowed in the lodges.

Smoking is prohibited inside the lodges.

Cots (for ages 0-2 years) are available on request and can be indicated when booking (online). They are free of charge and subject to availability.

The hotel has its own parking spaces in the Q-Park Rozenhof garage. Please reserve in advance due to limited availability. Parking is at your own risk.

• Breakfast delivery to your doorstep – €9 / €29 p.p.
• Takeaway lunch / picnic – €19 / €39 p.p.
• BBQ dinners – €19 / €29 p.p.

From Amsterdam Central Station, a train to Zaandam departs every 10 minutes. The journey takes only 12 minutes; from Schiphol Airport to Zaandam it takes 19 minutes. From Zaandam station, it’s a 5-10 minute walk to the hotel.

In the Netherlands, you can pay for public transport using the OV-chipkaart. More information can be found at: www.9292.nl.